Documentation and Support

All support articles

• Deployment and Installation Guide

  Deploy Atlas AVD into your Azure environment: start your trial, open your setup link, approve Atlas in Microsoft Entra and let it deploy into your subscription.

• Quick Start Guide

  Get started with Atlas AVD: log in, run the first-run wizard and bring your first host pool under management. A step-by-step guide for IT admins and MSPs.

• First Run Wizard

  A walkthrough of the Atlas AVD First Run Wizard, with a screenshot of every step: connect your Azure tenant, check permissions and set your defaults.

• System Requirements

  Azure subscription requirements, network prerequisites, and the operating systems the Atlas Reach agent supports, including Windows Server 2019, 2022 and 2025.

• Custom Domain Setup

  Step-by-step guide to adding a custom domain and SSL certificate to your Atlas AVD App Service deployment.

• What Is an Atlas Unit? Unit Pricing Explained

  An Atlas Unit is the shared monthly usage allowance for Atlas AVD's metered products: User Portal, Atlas Ink, Atlas Reach and Atlas Spool. Estimate your usage.

• Request an App Service Quota Increase

  How to request an Azure App Service (Total Regional vCPUs) quota increase in the Azure portal, so your Atlas AVD deployment has capacity in your region.

• App Registration Setup

  How Atlas AVD gets its Entra ID App Registration: approve it from your setup link or run the checksum-verified Cloud Shell script, and each permission it holds.

• Add a Guest User to the Tenant

  Invite an external user as a guest in the Entra ID tenant that hosts Atlas AVD, so they can sign in to the admin console, which only accepts that directory.

• Add Users and Assign Roles

  Create a user in Atlas AVD, assign the right role (including the read-only Read Only role for MSP clients) and scope them to a single tenant.

• Create App Registration & API Permissions

  Run the Atlas AVD setup script in Azure Cloud Shell to create the AtlasAVD App Registration with its Graph and Defender API permissions and output credentials.

• Release Notes

  What's new in Atlas AVD: every release, in plain language: new capabilities, improvements, and fixes for your Azure Virtual Desktop estate.

• Who Is Atlas AVD?

  Who is behind Atlas AVD: an Azure Virtual Desktop management platform built by Smith Productions LLC in East Jordan, Michigan, and more.

• Activate Your Trial & What to Expect

  Step-by-step, with screenshots: start your Atlas AVD free trial, accept the terms, approve Atlas in your Microsoft Entra directory, and more.

• Review the Setup Scripts Before You Run Them

  What the two Atlas AVD setup scripts (full access and read-only) create in your Microsoft Entra directory, how to open Azure Cloud Shell, and more.

• Fix Common Setup, Sign-In and Access Problems

  What each Atlas AVD setup, sign-in and lock-screen message means and how to fix it: setup link errors, deployment problems, an expired client secret, and more.

• Check Your Deployment's Health and Get Help Faster

  Use the health checks built into Atlas AVD for an instant read on your deployment: Post-Setup Validation, Activation Diagnostics, and more.

• Connecting Your Azure Subscription

  How Atlas AVD connects to your Azure tenant and subscription, with screenshots: the pre-filled Azure Setup step of the first-run wizard, and more.

• Find Your Way Around Atlas AVD

  A tour of the Atlas AVD interface: the sidebar and its sections, favorites, Ctrl+K search, switching tenants, notifications, the Atlas Feed, and more.

• Build Your Own Dashboards

  Step by step: tour the Atlas AVD Default Dashboard, move, remove and add widgets, save named dashboards, add premade ones, and more.

• Check Your Setup and Fix Sign-In or Permission Problems

  Run Post-Setup Validation, fix missing Microsoft Graph permissions and Azure roles, re-run the setup wizard safely, check a tenant's access, and more.

• Creating Your First Host Pool

  Step by step: create your first Azure Virtual Desktop host pool with the Atlas AVD Deploy Host Pool wizard, then add Windows 11 session hosts, and more.

• Tour the Host Pools Dashboard

  A guided tour of the Atlas AVD Host Pools page: KPI tiles, filters and views, pool cards, Hosts in Maintenance, outdated images, Drain Status, and more.

• Configuring Session Hosts

  Add, power-manage, drain, re-image, and monitor the session-host VMs inside an Atlas AVD host pool from the pool's page.

• Create Your First Golden Image

  Build your first Azure Virtual Desktop golden image with Atlas AVD: prepare a source VM, create a Compute Gallery and image definition, and more.

• Image Management

  Build golden images, manage Azure Compute Gallery image definitions and versions, and set the base image a host pool deploys from in Atlas AVD.

• Deploy Apps, Browser Extensions and Bookmarks to Session Hosts

  How to get applications onto Azure Virtual Desktop session hosts with Atlas AVD: Winget packages, the Application Catalog, Chrome and Edge extensions, and more.

• Scaling Configuration

  Configure per-pool autoscale in Atlas AVD: capacity targets, Power-On-Connect, concurrency limits, always-on hosts, and weekday/time schedules for login storms.

• Automate Session Hosts with the Script Repository

  Keep your PowerShell scripts in one library, import them from the Atlas AVD Scripts Repository or a public GitHub repository, and more.

• Set Up AVD Hybrid (On-Premises Session Hosts)

  Step-by-step setup for Azure Virtual Desktop Hybrid with Atlas AVD: prepare your on-premises Windows machines, connect them to Azure Arc, and more.

• Manage FSLogix Profiles and Storage Capacity

  A tour of the FSLogix Management page: automatic detection, profile sizes and orphaned accounts, resetting a user's profile, and more.

• Let Atlas Read FSLogix Profiles on a Locked-Down Storage Account

  Fix "Unreachable" on a user's FSLogix Profile card when the profile storage account only allows certain virtual networks or a private endpoint.

• Schedule Maintenance Windows for Host Pools

  Schedule one-time or recurring maintenance windows for your AVD host pools: start from a template such as Patch Tuesday, suppress alerts, and more.

• Register and Assign MSIX App Attach Packages

  Deliver MSIX, CIM and VHD(X) application packages to your AVD session hosts at sign-in with MSIX App Attach.

• Why You Don't Need an AVD Registration Key

  Atlas AVD creates, reuses and replaces your host pool's Azure Virtual Desktop registration key automatically whenever it adds a session host, and more.

• Understanding Adaptive Quota

  How Atlas AVD's Adaptive Quota shows Azure vCPU demand by region and VM family, flags at-risk quotas, and submits quota-increase requests to Azure.

• Request an Azure Quota Increase in Three Clicks

  Step-by-step, with a screenshot: request more Azure vCPU quota for any VM family and region from Atlas AVD's Adaptive Quota page, and more.

• Configuring Adaptive Density

  Configure Adaptive Density so each host pool's max session limit rises and falls automatically with real-time demand, using tunable density templates.

• DrainGuard Setup

  Set up Atlas DrainGuard to safely delete idle VMs during off-hours, with maintenance-mode safeguards, a preview of what would be deleted, and more.

• Best Practices for Automation

  Practical guidance for running Atlas AVD automation safely using the guardrails built into the product.

• Atlas Compass Insights: Experience Score, Environment, Session and Optimization

  How the End-User Experience Score is calculated and what N/A means, plus a tour of Environment Insights (Environment Engine), and more.

• Getting Started with Atlas Advisor

  Connect your own AI provider to Atlas Advisor (OpenAI, Anthropic, xAI or Azure OpenAI), set usage and spend budgets, and more.

• Cut Disk Costs with Smart Disk Tiering

  Move powered-off session hosts' OS disks from Premium SSD to Standard HDD and back automatically.

• Smart Recovery™: Let Users Reset a Stuck Session

  Let users clear a stuck desktop session themselves from the User Portal with Reset My Session, and follow every recovery from Intelligence → Smart Recovery.

• Microsoft 365 in Atlas AVD: Exchange, OneDrive, SharePoint, Intune and Licensing

  What each Microsoft 365 page in Atlas shows, the permissions each one reads under, and how to view, assign and remove Microsoft 365 licenses from Atlas.

• Show Real Names in Microsoft 365 Reports

  Why the Atlas SharePoint and OneDrive pages show dashes instead of site names or owners, and how to turn off Microsoft 365's concealed-names setting.

• Dashboard Overview

  How the Atlas AVD Dashboard works: the drag-and-drop widget grid, the Add Widget gallery, saved and premade dashboards, sharing, and live 60-second refresh.

• Cost Reporting

  Track Azure Virtual Desktop spend in Atlas AVD with Cost Burn, Cost Intelligence savings, Cost Allocation by tag, cost per user, and downloadable cost reports.

• Find and Clean Up Orphaned Azure Resources

  Use the Orphaned Resources page in Atlas AVD to find unattached disks, unused IPs, stale snapshots and other leftovers that still cost money, and more.

• Setting Up Alerts

  Configure Atlas AVD alert rules, thresholds and cooldown, and deliver alerts to Microsoft Teams, Slack, a webhook, or SMS.

• Azure Monitor Alert Emails: What They Mean and What to Do

  Understand the "Fired" and "Resolved" Azure Monitor alert emails your Atlas AVD deployment sends, what each Atlas AVD alert means, how urgent it is, and more.

• Exporting Reports

  Export Atlas AVD reports to PDF, Excel or CSV, run them against TimeVault snapshots, and email them on a schedule or on demand.

• Track and Compare Environment Changes with TimeVault™

  Use TimeVault™ to keep an hourly history of your AVD environment: capture snapshots on demand, set a baseline, and more.

• Subscribing to the Atlas Feed (Email, RSS & Outlook)

  Enroll in Atlas Feed email alerts, subscribe to the free RSS feed, narrow it with topic scopes, and more.

• Manage User Sessions and Use Session Replay

  See every active and disconnected AVD session in one live list, send a user a message, disconnect or log them off, and more.

• Security Overview

  How Atlas AVD organizes its security tools in the sidebar's Security section and how your role decides what you see.

• Disconnect Atlas AVD from Your Tenant

  See exactly what Atlas AVD can reach in your Microsoft Entra directory and Azure subscription, start with read-only access, and more.

• How Licensing Works: What Atlas AVD Sends to the Control Plane

  An architecture diagram and plain-English guide to every licensing call between the Atlas web app in your Azure subscription and the Atlas control plane.

• Exclude Break-Glass Accounts from Conditional Access

  Conditional Access policies can lock every administrator out of your Microsoft Entra tenant.

• Enable Encryption at Host

  Turn on Encryption at Host for your session hosts: register the Microsoft.Compute/EncryptionAtHost feature on your Azure subscription, and more.

• Role-Based Access Control

  How Atlas AVD role-based access control works and how to assign roles, change them safely, and limit users to specific tenants.

• Audit Logging

  Review, filter, and export the Atlas AVD audit trail (who did what, when, and to which resource) in a tenant-scoped record designed for CMMC audit controls.

• Security Posture Overview

  See the protection status and risk levels of your devices in Atlas AVD's Threat Protection page, powered by Microsoft Defender for Endpoint, and more.

• Set Up DNS Filtering with Atlas Resolve

  How Atlas Resolve filters DNS on devices running the Atlas Reach agent: build named DNS policies, assign them to the tenant or a host pool, and more.

• Install the Atlas Reach Agent on Windows

  Install the Atlas AVD Endpoint Agent on your Windows session hosts using one installer per CPU architecture and an enrollment token per tenant.

• Installing the Atlas Reach Agent

  Start here to install the Atlas Reach agent: pick the guide for Windows, macOS, or Linux, see which package each operating system uses, and more.

• Install the Atlas Reach Agent on macOS

  Install the Atlas Reach agent on a Mac with the .pkg installer: mint an enrollment token, run the ready-made command or install by hand, and more.

• Install the Atlas Reach Agent on Linux

  Install the Atlas Reach agent on Linux with the .deb and .rpm packages: mint an enrollment token, and more.

• Antivirus Exclusions for Atlas Reach

  The paths and folders to allow-list in Microsoft Defender or another antivirus / EDR so the Atlas Reach agent is not quarantined, on Windows, macOS and Linux.

• How the Atlas Reach Agent Connects to Atlas AVD

  How the Atlas Reach agent on a Windows device connects to Atlas AVD: what it sends and how often, how it is secured, and what your network needs to allow.

• Connect to Any Computer with Atlas Reach Quick Support

  How Atlas Reach Quick Support works: send a customer a link, they run the Quick Support module and read you a 10-digit code, and more.

• Remote Control a Managed Device with Atlas Reach

  Connect to an enrolled Atlas Reach device: consent modes, the remote console toolbar (files, clipboard, chat, keys, audio), privacy controls, and more.

• Let Users Reach Their Own Computer from the User Portal

  Assign a primary user to an Atlas Reach device so it appears under My computers in the User Portal, where that person can connect to it remotely from.

• Deploy Software and Enforce Required Apps with Atlas Reach

  Build an app catalog, deploy software to Atlas Reach devices with winget, MSI, Chocolatey, Homebrew, .pkg, apt, dnf or an allow-listed .exe, and more.

• Run Scripts and Schedule Automation on Atlas Reach Devices

  Run a PowerShell, CMD, Batch, bash, zsh, sh or Python script on one Atlas Reach device or hundreds at once, track bulk runs, and more.

• Monitoring Checks and Automated Remediation in Atlas Reach

  Monitor every Atlas Reach device with built-in and custom checks, tune their scope, interval and severity, and more.

• Populate Custom Fields from Script Output in Atlas Reach

  Turn a script check's output into a device custom field in Atlas Reach: collect values such as a BIOS version, and more.

• Check a Device Setting with a PowerShell Script in Atlas Reach

  Step-by-step: write a PowerShell script that prints a device setting, store the result in a device custom field, and more.

• How the Atlas Reach Agent Keeps Itself Up to Date

  How Atlas Reach agents update themselves on Windows, macOS and Linux: the daily check, SHA-256-pinned packages, the staged rollout, and more.

• Find and Monitor Network Devices with Discovery and SNMP

  Use Atlas Reach network discovery to find switches, firewalls, printers, UPS units and other devices that cannot run the agent, then monitor them over SNMP.

• Uninstall the Atlas Reach Agent (Windows, macOS & Linux)

  Remove the Atlas Reach agent from Windows, macOS, and Linux endpoints: revoke or delete the device in Atlas Reach, and more.

• Leaving Atlas AVD: Offboarding & Uninstall Guide

  Leave Atlas AVD completely: export your data, cancel your subscription, and remove everything Atlas added to your Azure subscription, and more.

• Run Microsoft 365 PowerShell in Your Browser with PowerShell Mode

  PowerShell mode opens a PowerShell 7 terminal in your browser that is already connected to Exchange Online, Security & Compliance, and more.

• User Management

  How to add users in Atlas AVD, what Add User actually does (pre-registers an Atlas role), the roles you can assign, custom roles, and tenant access.

• Notification Settings

  Configure how Atlas AVD delivers alerts: the Alerts Active switch, alert rules and cooldown, webhook destinations (Teams, Slack, generic), and more.

• Set Up Email Delivery (Email Settings)

  Configure how Atlas AVD sends email: send through Microsoft Graph with an Entra app registration and the Mail.Send permission, and more.

• API Access

  Atlas API keys let your own tools call Atlas AVD without a browser session: RMM and endpoint-management alert write-back, Atlas Vault dashboard tiles, and more.

• Connect Third-Party Tools in the Integrations Hub

  Which PSA, RMM, EDR and DNS-security connectors the Integrations hub offers, the credentials each one needs, and more.

• ConnectWise Manage (PSA) Integration

  Connect ConnectWise Manage to Atlas AVD: open tickets automatically when Atlas alerts fire, and more.

• N-able MSP Manager (PSA) Integration

  Connect N-able MSP Manager to Atlas AVD: open tickets automatically when Atlas alerts fire, an Atlas Reach device goes offline or a deployment fails, and more.

• Tigerpaw (Rev.io PSA) Integration

  Connect Tigerpaw to Atlas AVD: open service orders automatically when Atlas alerts fire, an Atlas Reach device goes offline or a deployment fails, and more.

• Accelo (PSA) Integration

  Connect Accelo to Atlas AVD: open tickets automatically when Atlas alerts fire, an Atlas Reach device goes offline or a deployment fails, and more.

• Datto Autotask (PSA) Integration

  Connect Datto Autotask PSA to Atlas AVD: open tickets automatically when Atlas alerts fire, an Atlas Reach device goes offline or a deployment fails, and more.

• Salesforce Service Cloud Integration

  Connect Salesforce Service Cloud to Atlas AVD: open cases automatically when Atlas alerts fire, and more.

• HaloPSA / HaloITSM Integration

  Connect HaloPSA or HaloITSM to Atlas AVD: see your Halo clients and open tickets alongside your AVD environment, log a Halo ticket by hand, and more.

• CrowdStrike Falcon Integration

  Connect CrowdStrike Falcon (Government or Commercial) to Atlas AVD: sensor health, Spotlight vulnerabilities and detections for your session hosts, and more.

• Tactical RMM Integration

  Connect a self-hosted Tactical RMM server to Atlas AVD: agent inventory linked to your session hosts, clients and sites, and more.

• Datto RMM Integration

  Connect Datto RMM to Atlas AVD: device inventory linked to your session hosts, accounts and sites, and open alerts you can mute or resolve.

• NinjaOne Integration

  Connect NinjaOne (NinjaRMM) to Atlas AVD: device inventory linked to your session hosts, organizations and locations, and alerts you can reset.

• ConnectWise Automate Integration

  Connect ConnectWise Automate (LabTech) to Atlas AVD: computer inventory linked to your session hosts, clients and locations, and alerts you can acknowledge.

• Tanium Integration

  Connect Tanium to Atlas AVD: endpoint inventory linked to your session hosts, computer groups, and Threat Response alerts you can acknowledge.

• N-able N-central Integration

  Connect N-able N-central to Atlas AVD: device inventory linked to your session hosts, customers and sites, and more.

• Level Integration

  Connect Level (level.io) to Atlas AVD: device inventory linked to your session hosts, device groups, and syncing Level devices into Atlas Vault as assets.

• Cisco Meraki Integration

  Connect Cisco Meraki to Atlas AVD and keep each organization's switches, access points, security appliances, cameras and sensors documented in Atlas Vault.

• Ubiquiti UniFi Integration

  Connect Ubiquiti UniFi to Atlas AVD and keep each customer's gateways, switches and access points documented in Atlas Vault.

• Fortinet FortiGate Integration

  Connect Fortinet FortiGate to Atlas AVD and keep each customer's FortiGates, FortiSwitches and FortiAPs documented in Atlas Vault.

• Juniper Mist Integration

  Connect Juniper Mist to Atlas AVD and keep each customer's Mist access points, EX switches and SRX gateways documented in Atlas Vault.

• NetBox Integration

  Connect NetBox to Atlas AVD and keep the devices you already track in NetBox documented in Atlas Vault.

• SonicWall Integration

  Connect SonicWall to Atlas AVD through Network Security Manager, or connect a single firewall directly through SonicOS, and keep each customer's SonicWall.

• Cisco Catalyst Center Integration

  Connect Cisco Catalyst Center to Atlas AVD and keep your enterprise switches, routers, wireless LAN controllers and access points documented in Atlas Vault.

• TP-Link Omada Integration

  Connect TP-Link Omada to Atlas AVD and keep each customer's Omada gateways, switches and EAP access points documented in Atlas Vault.

• Sophos Central Integration

  Connect Sophos Central to Atlas AVD and keep each customer's Sophos Firewalls and their HA peers documented in Atlas Vault.

• WatchGuard Cloud Integration

  Connect WatchGuard Cloud to Atlas AVD and keep each customer's Fireboxes, FireClusters and WatchGuard access points documented in Atlas Vault.

• Aruba Central Integration

  Connect HPE Aruba Networking Central to Atlas AVD and keep each customer's Aruba access points, switches and gateways documented in Atlas Vault.

• DNS Filter Integration

  Connect DNSFilter to Atlas AVD: see protection status for your networks, manage sites, allow and block lists and policy safe search, and more.

• Cisco Umbrella Integration (Commercial and Gov Cloud)

  Connect Cisco Umbrella or Cisco Umbrella for Gov Cloud to Atlas AVD to see the last 24 hours of DNS activity for the tenant.

• GoDaddy (Domains) Integration

  Connect GoDaddy to Atlas AVD to see every domain in your GoDaddy account with its expiry date, auto-renew setting and DNS records, and more.

• Backup & Recovery

  Back up and restore your Atlas configuration from Backup & Restore, schedule automatic backups, and more.

• Join the Beta Update Channel

  Opt your Atlas AVD deployment into the Beta update channel for early access to new releases, check which channel you are on, and more.

• Diagnostics Redaction

  What the Atlas AVD diagnostic bundle contains, what is redacted or left out before it leaves your deployment, and more.

• How Settings Inherit: the Configuration Matrix

  How the Configuration Matrix (titled Settings Matrix) shows every setting across Global, Tenant and Host Pool, and more.

• Setting Change: Provisioning Concurrency Mode (Adaptive or Fixed)

  Provisioning Concurrency Mode: Adaptive builds more session hosts at once while Azure has room and slows down when it throttles; Fixed keeps a set number.

• Setting Change: Automatic Re-Image Batch Size

  Automatic Re-Image Batch Size: how many outdated, idle hosts Atlas AVD rebuilds per pool each cycle, as a number of hosts or a percentage of the pool.

• Setting Change: Rolling Replace Batch Size

  Rolling Replace Batch Size: how many session hosts a Rolling Replace takes on at once, as a number of hosts or a percentage of the pool.

• Setting Change: Accelerated Networking

  Accelerated Networking: whether new and reimaged session hosts get Azure accelerated networking when the VM size supports it, and why upgrades keep it off.

• Getting Started with Atlas Ink

  Deploy Atlas Ink (standalone on the free Community plan or included with Atlas AVD) and roll out managed Microsoft 365 email signatures.

• Turn Off Outlook Roaming Signatures for Atlas Ink

  Turn off Outlook roaming signatures with Exchange Online PowerShell, so the signatures Atlas Ink pushes show up in Outlook on the web and new Outlook.

• Getting Started with Atlas Spool

  Deploy network printers to Azure Virtual Desktop session hosts and Windows devices with Atlas Spool.

• Getting Started with Atlas Vault

  Store credentials and IT documentation in Atlas Vault: rotate secrets (including Entra client secrets), show one-time codes, import from LastPass, and more.

• How Atlas Vault Encrypts Credentials

  How Atlas Vault encrypts passwords, keys and one-time codes at rest, how to protect them with your own Azure Key Vault key, and more.

• Import Flexible Assets from IT Glue

  Import IT Glue flexible asset types and flexible assets into Atlas Vault: templates, fields, encrypted passwords and companies, updated on re-import.

• Open Tickets from Email with Atlas Flow

  Turn email sent to a support mailbox into Atlas Flow tickets: read-only mailbox access, replies threaded onto tickets, attachments saved.

• Service Levels in Atlas Flow

  Atlas Flow SLA policies: response and resolution targets per priority, business hours and holidays, pause while waiting, escalation, auto-close.

• Automation and Auto-Assignment in Atlas Flow

  Atlas Flow automation rules open and resolve tickets from alerts, offline devices and failed checks; teams auto-assign new tickets.

• Templates and Bulk Edit in Atlas Flow

  Save the replies your technicians send most often, start common requests from a ticket template with its checklist, and change many Atlas Flow tickets at once.

• Custom Fields in Atlas Flow

  Add your own fields to Atlas Flow tickets, such as an asset tag, a laptop model or a cost center, make them required, and more.

• Problem Management in Atlas Flow

  Group the tickets that share one underlying cause into a problem, record the root cause and a workaround, mark it a known error, and more.

• Change Management in Atlas Flow

  Plan changes to live systems with a risk, a window and implementation and backout plans, get them approved by your change advisory board, and more.

• Service Catalog in Atlas Flow

  Offer the things people ask IT for as catalog items, each with its own request form, and more.

• Satisfaction Surveys in Atlas Flow

  Email each ticket's requester a one-question survey when the ticket is resolved, and see satisfaction scores for each technician and team.

• Knowledge Base in Atlas Flow

  Write solution articles for the problems your service desk solves again and again, see them suggested on matching tickets, and insert one into a reply.

• Service Desk Report in Atlas Flow

  See ticket volume, backlog age, first-response and resolution times, SLA compliance, the reopen rate and each technician's workload, and more.

• Managing Multiple Customer Tenants

  Manage several Azure tenants from one Atlas AVD deployment: how per-tenant pricing counts tenants, how isolation works, how to connect a tenant, and more.

• Switching Between Customer Tenants

  Use the Tenant Selector to switch the Atlas AVD console between the tenants you manage, how switching re-scopes the whole app, and more.

• White-Label Branding

  Apply your own company name, logos, colors, custom domain, sign-in page, and support details to Atlas AVD so your customers see your managed service, and more.

• Onboarding a New Customer

  Onboard a new customer tenant in Atlas AVD: register the AtlasAVD app in the customer's tenant, run the Add Tenant wizard, and more.

• GCC High & Sovereign Cloud Support

  How Atlas AVD works in Azure Government (GCC High is currently waitlisted), with screenshots.

• FIPS 140 Validated Cryptography

  FIPS 140 validated cryptography for Atlas AVD is in development and will be supported in GCC High.

• User Portal

  Give end users a least-privilege self-service portal to see and connect to their desktops.

• Language Support

  Atlas AVD is fully translated into 73 languages (96 with regional variants).

• Updating Atlas AVD

  How to update Atlas AVD to a new version: where Atlas tells you an update is ready, how to install it from the Updates page, and more.

• Buying More Units

  How to buy more Atlas AVD units (resize your recurring unit pack or add a one-time top-off) and how rollover works.

• Stop Using Units: Turn Off Metered Products

  How to stop Atlas AVD using units by switching off the End User Portal, Atlas Ink, Atlas Reach and Atlas Spool on the Usage Units card, and more.

• FAQ: Using Atlas Add-Ons Without the AVD Platform

  Only want Atlas Ink, Atlas Reach, Atlas Resolve, the End User Portal, or Atlas Spool? Deploy the free Community plan and pay only for the units you use.

• Getting Started

  Atlas AVD Getting Started guides. New to Atlas AVD? Start here.

• Billing & Plans

  Atlas AVD Billing & Plans guides. Understand units, allowances, and what each plan includes.

• Host Pool Management

  Atlas AVD Host Pool Management guides. Create and manage your AVD host pools.

• Atlas Intelligence™

  Atlas AVD Atlas Intelligence guides. Unlock the power of intelligent automation.

• Atlas Ink

  Atlas AVD Atlas Ink guides. Manage Microsoft 365 email signatures.

• Atlas Spool

  Atlas AVD Atlas Spool guides. Deploy network printers without a print server.

• Atlas Vault

  Atlas AVD Atlas Vault guides. Store credentials and IT documentation in one place.

• Atlas Flow

  Atlas AVD Atlas Flow guides. Ticketing for your team, including tickets from email.

• Monitoring & Reports

  Atlas AVD Monitoring & Reports guides. Track performance and costs.

• Security

  Atlas AVD Security guides. Keep your environment secure.

• Administration

  Atlas AVD Administration guides. Configure and customize Atlas AVD.

• MSP & Multi-Tenant

  Atlas AVD MSP & Multi-Tenant guides. Manage multiple customer tenants under your own brand.

• Integrations

  Atlas AVD Integrations guides. Connect your PSA, RMM, EDR and DNS-security tools.

• Troubleshooting

  Atlas AVD Troubleshooting guides. Diagnose and resolve common issues.